Shipping policy
Loghaus
Shipping Policy
Worldwide delivery · Updated 2025
01 — Overview
Our Commitment to You
At Loghaus, every order is handled with care from the moment it is placed. We work to prepare and dispatch your items as efficiently as possible, so your pieces arrive ready to find their place in your home — no matter where in the world that may be.
02 — Shipping Method
International Delivery
All orders are fulfilled via our international shipping service, available to customers worldwide. Shipping rates are calculated at checkout based on your delivery address and order details.
Estimated Delivery
5 – 14 business days
Order Processing
1 – 5 business days
Shipping Cost
Calculated at checkout
03 — Processing
Handling & Dispatch
After your order is confirmed, please allow 1 to 5 business days for processing — this covers verification, quality inspection, and careful packing. Delivery timelines begin only after dispatch.
Orders placed on weekends or public holidays will begin processing on the next available business day.
04 — Tracking
Follow Your Order
Once your package is dispatched, you will receive a confirmation email with your tracking number. Use it to follow your shipment in real time via the carrier's portal.
If you do not receive tracking details within 5 business days of your order confirmation, please reach out to us.
05 — Global Coverage
We Ship Worldwide
Loghaus ships to customers across the globe. International orders may be subject to customs duties, import taxes, or local fees determined by your country's regulations. These charges, where applicable, are the responsibility of the recipient.
06 — Delays
Unforeseen Circumstances
While we always aim to meet our estimated delivery windows, some situations beyond our control can affect timelines — including adverse weather, carrier disruptions, customs processing, or high-demand periods.
Delivery estimates are provided as guidelines and do not constitute a guarantee. Loghaus is not liable for delays caused by carriers, customs agencies, or force majeure events. If your order is significantly delayed, please contact us and we will assist.
Need Help?
Get in Touch
Questions about your shipment, tracking, or delivery? Our team is here to help.